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Survey: Safety, understaffing are concerns for in-store holiday shoppers

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A quarter (26%) of shoppers say they plan to shop more in-person this year this holiday season compared to previous years. Consumers...
Shopping

Survey: In-store shopping remains popular, but mobile devices play key role

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More than a third (35%) of shoppers say they shop in-store because they don’t want to wait for online orders in the mail....
Shopping

Survey: Consumers prefer in-store shopping to prepare for extreme weather events

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During extreme weather events, 35% of consumers are likely to switch to large national chain stores for better stock availability. In-store...
Shopping

Many consumers to shop for holidays early with omnichannel approach

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Bazaarvoice’s 2024 Global Holiday Season Consumer Behavior Report found that almost a quarter of shoppers (23%) will start gift shopping by August or earlier....
Shopping

In-store shopping still critical for consumers

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More than 80% of consumers prefer to purchase groceries in-store. A majority of shoppers are expecting to increase their shopping in the...
Shopping

Loyalty programs, in-store shopping important for consumers

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Nearly half (49%) of consumers noted they’d be willing to download a brand’s app just to receive loyalty promotions or exclusive deals. ...

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