Wednesday, January 22, 2025
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customer experience

Top Google Analytics Metrics Every Marketer Should Track

The Gist Event-based tracking. Event-based tracking with Google Analytics 4 reveals user behavior across websites and apps, providing better insights into customer...

Retail trends 2025: The future of shopping experiences

Technology will continue to revolutionize retail in 2025. From cashier-less stores to AI-driven inventory management, tech innovations will streamline operations and enhance customer satisfaction.Photo:...

Creating harmony in retail: How to navigate the blend of digital and in-person shopping

For brands aspiring to prioritize a truly human-centric approach, adopting an agile mindset that is rooted in deep understanding of consumer preferences is paramount.Jan....

Walmart innovating big on delivery, AI shopping assistant, shelf tech

Walmart is advancing technology on several fronts, from drone delivery to InHome Delivery expansion, development of a GenAI customer assistance tool and deployment of...

Bob’s Discount Furniture is Revolutionizing the Furniture Shopping Experience – Home Furnishings Association

Top 100 retailer and HFA Member Bob’s Discount Furniture has set a new benchmark with its innovative flagship store in Somerville, Massachusetts. This 38,000-square-foot...

Matsuya Ginza Transforms Luxury Shopping for Tourists with Launch of Digital Platform

Matsuyaginza.com is First Japanese Department Store to Offer Global Customers a "Click and Collect" Service Including Tax Refund TOKYO, Nov....

Retailers kick off holiday shopping season early amid changing trends

LAS VEGAS (KSNV) — The holiday shopping season is starting earlier than ever, with retailers like Walmart already rolling out Black Friday deals. Marc...

6 types of e-commerce fraud threatening online shopping

To stay ahead of the threats, protect their revenue and preserve customer loyalty, retailers need to take a comprehensive approach to tackling fraud.Photo: Generated...

Robots transforming how customers shop, early adopters reaping benefits

The integration of robots in retail is not just a passing trend—it’s the future. Shoppers, especially frequent ones, are demanding more from their retail...

White Fox Boutique taps Fast Simon for AI-powered shopping optimization

Oct. 9, 2024White Fox Boutique, an Australian fashion brand, has teamed up with Fast Simon to bring AI-powered shopping optimization to all the retailer's...

Shopping app use surging in popularity, revenue

Oct. 2, 2024Shopping apps have surged in the past five years with annual revenue of the market growing by 136% and hitting over $33...

Steve Madden taps Fast Simon for AI shopping optimization

Sept. 19, 2024Steve Madden, a fashion-forward footwear retailer, is partnering with Fast Simon, which provides AI-powered optimization, on an initiative to bring advanced AI...

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