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consumer behavior

Holiday Shopping Heats Up Early, According to Bazaarvoice Report

It may be sweltering across the U.S. and elsewhere, but a new report from Bazaarvoice, the user-generated content solutions provider, revealed that holiday shopping...

Michael Kors Is Mastercard’s First AI-powered Shopping Assistant Retail Partner

Mastercard has announced that Michael Kors is its first retail partner to use the Shopping Muse, the artificial intelligence-powered shopping assistant by Dynamic Yield,...

Planning Summer Getaways to Music Festivals, Millennial and Gen Z Women Reveal Top Three Reasons to Shop and Spend This Summer  

The latest Amex Trendex, a trend index that tracks how adult U.S. consumers with an income more than $50,000 are feeling about spending, saving,...

Study Finds That Consumers See Generative AI as an Enhancement to Their Shopping Experience

The newly released fourth annual commerce industry report by Coveo, a Quebec-based SaaS search engine powered by artificial intelligence, examines consumer shopping preferences, expectations and...

EXCLUSIVE: Rakuten Launches Invite-only Membership Program for Luxury Shopping

Rakuten is looking to enhance its place in the luxury shopping arena and is launching a paid membership program for luxury shoppers this September. Called...

All the Ways Zappos.com Leverages AI — And How the E-tailer Determines When to Get Humans Involved

For the last year, artificial intelligence has been the hottest topic not only in the tech space — but as an ongoing theme in the retail industry. While staying...

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