FCS Solutions, global leading provider of hospitality technology, continues its strategic expansion across the Americas, with a focus on Canada and Mexico. The addition of these two new offices further fortifies the company’s commitment to make innovative cloud-based solutions more accessible to hoteliers around the world.
The expansion into Canada and Mexico is a direct response to the escalating demand for FCS1, the company’s all-in-one cloud-based solution that has already made waves in the industry worldwide. This integrated intuitive solution is designed to simplify workflows, automate processes, and optimize operations across various hotel departments, including housekeeping, guest services, maintenance, and more.
With fast adoption in hotels across 30 countries and counting, FCS1 empowers hotels to optimize their operations, with a direct impact on both efficiency and guest satisfaction.
The decision to open two new offices reflects the company’s dedication to providing localized support and customized solutions to its growing customer base. With these two new additions, FCS Solutions now has 26 offices worldwide providing amplified and localized coverage to their customers.
Driving the efforts to bring FCS1 to hotels in Canada and Mexico are Katherine Narang and Cecilia del Real.
Katherine, leading the adoption of FCS1 in hotels across Canada, has extensive expertise in optimizing hospitality operations and spearheading market expansion endeavors. Through her collaborations with industry giants such as Hilton Hotels, Marriott International, and Shangri-La Hotels, she has gained profound insights into the multifaceted challenges experienced by hoteliers in their daily operations – and is dedicated to enhancing operational efficiency and elevating guest experiences across the hospitality landscape with FCS1
With over a decade of experience under her belt, Cecilia specializes in deploying software solutions to streamline and optimize processes across diverse industries. By introducing the innovative automation solution, FCS1, to hotels across Mexico, Cecilia is committed to addressing the evolving needs and unique challenges of hoteliers in the region. Her passion for embracing new technologies, exploring untapped markets, and creating lasting partnerships for her customers ensures that she is well-equipped to navigate the ever-evolving landscape of digital transformation within the hospitality industry.
As hotels in the Americas recognize the transformative impact of FCS1, FCS Solutions stands ready to assist them in navigating the evolving landscape of hospitality technology.
“In recent years, FCS1 has emerged as a crucial solution in transforming hotel operations,” highlighted Karen Bey, Vice President of Global Sales & Channels at FCS Solutions. “With a surge in demand from hotels across the Americas, driven by evolving guest expectations and an industry-wide shift towards streamlined and automated operations, our decision to expand strategically into key regions reflects our commitment to empowering hotels with tailored solutions. Our relentless pursuit of innovation is centered on delivering technology that seamlessly integrates with hoteliers’ workflows, enabling them to enhance guest experiences while simplifying their everyday operations effortlessly.”
As FCS1 continues to gain momentum worldwide, FCS Solutions remains dedicated to helping hotels streamline operational efficiency and overcome industry challenges, one innovative solution at a time.
About FCS Solutions
FCS Solutions is a leading global hospitality technology solutions provider with more than 40 years of experience, offering an extensive portfolio of integrated products used by over 2,000 hotels in 56 countries.
Their latest product, FCS1, is the ultimate cloud-based solution for the modern hotelier, combining the best of FCS’ hospitality solutions into one easy-to-use solution covering cleaning and service delivery, incidents and complaints, and facility maintenance.
FCS1 enables hotels to create an operational management solution unique to their needs, and seamlessly integrates with their preferred PMS or third-party solution via open API – allowing hotels to optimize their daily workflow, stay on top of all tasks, and make data-driven decisions to utilize resources effectively.
Major hotel chains across the world, as well as independent properties of different sizes, have approved and implemented FCS1 as their preferred solution, demonstrating the wide adoption and effectiveness of FCS1 in meeting the diverse needs of the hospitality industry. For more information, visit www.fcshub.com.