The funding will primarily be used to accelerate the adoption of Checkmate’s voice AI and kiosk technologies, two areas identified by the company as key growth drivers. Checkmate has already established a strong foundation in integrating digital orders into restaurant point-of-sale (POS) systems, working with some of the country’s largest brands to streamline their online ordering operations. This expertise will be crucial as Checkmate expands its reach to serve mid-market and enterprise brands.
This Series B funding round, a significant milestone for the company, demonstrates investor confidence in Checkmate’s ability to provide scalable and effective technology solutions for restaurant brands. The restaurant industry is facing mounting pressure to meet the demands of digital-savvy customers, and Checkmate’s platform empowers businesses to launch unique ordering experiences, recapture lost revenue, and adapt to evolving market trends. The company’s solutions offer a high degree of customization and adaptability, ensuring restaurants are equipped to handle the complexities of the modern digital ordering landscape.
Checkmate’s platform goes beyond just order management, offering a comprehensive suite of tools to help restaurants thrive in the digital age. Restaurants can leverage Checkmate to:
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Power direct ordering: Launch custom websites, apps, or kiosks that reflect their brand and provide a unique ordering experience.
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Integrate third-party ordering: Seamlessly manage menus and orders across multiple platforms like Uber Eats and DoorDash, reducing errors and boosting productivity.
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Recapture revenue: Consolidate financial statements, reduce refund disputes, and optimize pricing to improve profit margins.
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Leverage customer data: Gain insights into customer behavior and preferences through reports, smart alerts, and dashboards to inform marketing and operational decisions.
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Add new integrations: Access a marketplace of over 130 integrations to build a customized tech stack and tap into new revenue streams.
Checkmate’s recent acquisitions of VoiceBite, a voice AI company, and Open Tender, a kiosk technology provider, further highlight the company’s commitment to building a comprehensive suite of solutions. VoiceBite’s advanced AI technology enables restaurants to automate phone and drive-thru ordering, providing a natural and engaging customer experience. Open Tender’s platform serves as the foundation for Checkmate’s highly customizable kiosk solution, allowing restaurants to offer a seamless and branded self-service ordering experience.
These strategic acquisitions, combined with the new funding round, position Checkmate as a formidable force in the restaurant technology market. The company’s ability to offer a unified platform that integrates various ordering channels, including online ordering, mobile apps, kiosks, voice AI, and third-party marketplaces, provides restaurants with a comprehensive solution for managing their digital presence and optimizing their operations.
Checkmate’s vision extends beyond simply providing technology solutions. The company aims to be a true partner for restaurants, offering hands-on support, data-driven insights, and a commitment to continuous innovation. Checkmate’s team works closely with clients to understand their unique needs and challenges, helping them develop and implement customized solutions that drive tangible results.
This customer-centric approach is reflected in the company’s recent rebranding, which emphasizes its commitment to being a solutions-oriented company that prioritizes building strong relationships with its clients. As Vishal Agarwal, Founder and CEO of Checkmate, stated, “We wanted to come out with this philosophy that we are not just a tech company, we are a solutions-oriented company. We work with the heart and connect with our clients. And, hey, we are a multi-product company now, so let’s re-represent ourselves to the world.”
With its expanding product portfolio, strategic acquisitions, and new funding, Checkmate is well-positioned for continued growth in the coming years. The company’s focus on providing a unified, customizable, and user-friendly platform for managing all aspects of digital ordering is resonating with restaurant brands seeking to streamline operations, enhance the customer experience, and drive revenue growth in an increasingly competitive market. As the restaurant industry continues to embrace digital transformation, Checkmate is poised to be a driving force in shaping the future of dining.