In this episode of his “Clearly Conspicuous” podcast series, “CFPB Warns of Manipulation and Dark Patterns in Digital Comparison Shopping Tools,” consumer protection attorney Anthony DiResta discusses the Consumer Financial Protection Bureau’s (CFPB) circular warning about comparison shopping operators potentially violating federal law. The CFPB’s guidance explains how certain practices can deceive consumers who rely on these tools for unbiased information about financial products, particularly in the credit card and mortgage See more +
In this episode of his “Clearly Conspicuous” podcast series, “CFPB Warns of Manipulation and Dark Patterns in Digital Comparison Shopping Tools,” consumer protection attorney Anthony DiResta discusses the Consumer Financial Protection Bureau’s (CFPB) circular warning about comparison shopping operators potentially violating federal law. The CFPB’s guidance explains how certain practices can deceive consumers who rely on these tools for unbiased information about financial products, particularly in the credit card and mortgage markets. He also notes that the CFPB’s circular is part of broader efforts to level the playing field for consumers across various financial product and service industries. See less –