Vogue Business is delighted to announce the launch of our latest podcast series, The Future of Shopping, presented by Worldpay. This podcast is part of our new editorial package, The Future of Shopping, in which we predict how the retail landscape will be shaped over the next decade. Click here to read more.
The age of online disruption has given way to a time of uncertainty and confusion in luxury retail. In our podcast series — The Future of Shopping, presented by Worldpay — Vogue Business editors unpack what comes next for e-commerce, social commerce and Web3, what will happen to the malls and the high streets, and how consumer behaviour will change.
In the latest episode, Vogue Business executive European editor Kirsty McGregor is joined by Tom Essenhigh, VP of retail and hospitality at Worldpay, to take stock of how the luxury experience is evolving across different channels.
Amid a global luxury slowdown, the pressure is on for brands to connect with their customers at every possible touchpoint. It might be an immersive bricks-and-mortar experience that builds an emotional connection, a slick e-commerce site, or something altogether more playful on social media — but brand storytelling must remain aligned. It’s never been more important to have a joined-up approach.
Throughout the episode, Kirsty and Tom also explore how luxury brands have pivoted their approach to payment technologies, and what the future of payment looks like for luxury.
Thanks for listening.
Subscribe to Vogue Business’s Future of Shopping podcast on Spotify and Apple Podcasts.
Vogue Business’s The Future of Shopping is sponsored by Worldpay.
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