When moving from non-conversion to conversion-based bidding, Google appears to automatically enable broad match on campaigns.
- This affects existing exact and phrase match keywords, converting them to broad match without user confirmation.
Why we care. Advertisers switching to conversion-based bidding could unknowingly have their keywords shifted to broad match. Broad match can drastically alter campaign targeting, leading to spikes in irrelevant clicks.
The response:
- Advertisers, including Navah Hopkins from Optmyzr, flagged the issue, raising concerns about wasted budget and campaign performance.
- Navah led the criticism, reminding us that she isn’t one to just disapprove of Google with no cause – “Those of you who know me know I’m usually pretty balanced when it comes to Google “choices” but this is a pretty horrible one (especially for those who aren’t as comfortable with Google Ads).”
- Harrison Jack Hepp (Founder of Industrious Marketing) questions what happens to the original keyword – “Ugh, now I’m wondering does it pause the old keywords or remove them? Not exactly a simple change in most campaigns”
- Christi Olson (Sr. Director Digital Marketing) expresses how self-serving Google strategies are – “Google has always prioritized what makes them the most $$ … not what is efficient or effective for ad spend. It’s not shocking.
- Google Ads Liaison Ginny Marvin responded, stating this behavior is not expected and is under investigation.
Be smart:
- Regularly audit keyword match types after changing bidding strategies.
- Monitor campaign performance closely and revert any unintended broad match changes.
The bottom line. While Google reviews the issue, advertisers should stay vigilant. Overlooking keyword match toggles could mean the difference between a controlled PPC strategy and runaway ad spend.
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