Smart shopping: How to spot Cyber Monday scams online
Cyber Monday is a great opportunity to take advantage of incredible discounts, but it also poses risks, such as online scams and deceptive deals.
unbranded – Lifestyle
When shopping online this holiday season — or even just checking your email or text messages — you could be the target of scammers who want your personal information to access your money.
Here are some scams to be aware of, what you can do to avoid them and what to do if you’ve fallen victim.
The IRS and the Better Business Bureau offer up these examples of scams:
6 common scams to avoid this time of year
- You might get an email or a text message that looks like it’s coming from a delivery service, like the U.S. Postal Service, UPS or others, the IRS warns. The message might say a delivery can’t be made, and it’ll include a link where you’re asked to reschedule or pay a delivery fee. They might even use logos that look like the real ones. But don’t click on that link! This is what’s known as a phishing attempt, where scammers steal personal information by getting you to click on a link, open an attachment or fill out information, which can cause you to download malware that can access your device.
- You might get an email or text from someone pretending to be a delivery driver, and they ask you to call them, the BBB reports. Don’t do it! They will try to get you to disclose or confirm information that might include your name, address and credit card information.
- On social media sites, you might get an invitation to participate in a gift exchange. It asks you to provide your information and send invitations to your friends. Then you’re asked to send a gift to a stranger, with the promise that you’ll get yours. But it’s a scam, it’s illegal and it compromises your personal information, the BBB says.
- You might get an email from someone pretending to be from the IRS or others in the tax industry. They might promise a tax refund or tell you have a tax bill or documents to download. They might make it seem like an urgent matter, disguised as either good news or bad news. But don’t click on any links or download any attachments! And don’t reply. Again, this could be a phishing attempt.
- You might even get an email that looks like it came from someone you know — it was specialized for you to make it seem legitimate. Don’t click on any links provided and don’t respond. If it looks like it’s from someone you know, call them or email them using the contact information you already have on file for them. One piece of detective work you can do is to examine the email address and look for very small differences from the addresses you typically get emails from. Or it might contain spelling and grammatical errors.
- Even trickier, you might get an email that is a clone of a real email message that was already sent to you, and it seems like it is coming from the original sender. When to be suspicious? A red flag is when it includes an attachment or link and wants you to download or click.
How to reduce your risk of getting scammed while shopping online
These tips come from the IRS and BBB.
- Shop at online sites with web addresses that begin with the letters “https,” rather than “http.” The “s” stands for secure communications. Also look for a padlock icon in the browser window.
- Don’t shop on unsecured public Wi-Fi in places like restaurants or malls.
- Put security software on computers, tablets and mobile phones, and update it.
- Make sure your anti-virus software can stop malware, and a firewall is enabled.
- Use strong, unique passwords for online accounts.
- Use multi-factor authentication whenever possible.
- Don’t click on links or download attachments without checking first to be sure the message is legitimate.
- Never send or wire money to someone you’ve never met in person. Be very cautious dealing with people you’ve met only online.
- Never share information, like banking and credit card information, your birth date or Social Security numbers, with anyone who has contacted you unsolicited in any manner.
- Make sure your loved ones, especially children and the elderly, know how to spot scams.
- Sign up for scam alerts from the BBB on their website, bbb.org.
What to do if you’ve been scammed
- If the scammer has your credit card information or bank information, you can call your credit card company and ask them to stop payment on any purchases, or tell your bank the charges were fraudulent. The Federal Trade Commission has more tips for other situations on their website at consumer.ftc.gov.
- If a scammer has your password, quickly change it to something strong and secure, the FTC says.
- If a scammer has your Social Security number, go to IdentityTheft.gov to report it and see what steps to take, including having your credit monitored for activity.